Hello @LittoralSociety  Thanks for the feedback about this as it can help us make changes to our processes in the future. I'm very sorry that you felt like there wasn't enough communication on this feature in the past. Would something like a notification on the post be helpful to you? ... View more

Didnt realize this was an open vote. But would love to be able to share an email template with others! ... View more

I am having the same issue. I load documents individually, not in batches. One would think that the document would then either be at the end of the list or the beginning, but it seems to drop in anywhere. I must search each page to find it. A search bar would be very helpful, but so would chronological listing.  ... View more

I see the frustration here. How do you copy an e-mail from the AR to another AR campaign? All I see is that is copies either to the regular campaign or the same series in the AR.   I want to simply copy the e-mail to a new AR series.   Is this not possible? ... View more

Great news everyone!  The thumbnail feature is now available in our new layout on all accounts.   We appreciate all of the feedback and appreciate your patience as we worked to re-implement this feature. ... View more

Hello @LittoralSociety  Thanks for the feedback about this as it can help us make changes to our processes in the future. I'm very sorry that you felt like there wasn't enough communication on this feature in the past. Would something like a notification on the post be helpful to you? ... View more

Hi @KalliW0,   I'm sorry to hear about your frustrations with custom fields. You can edit the name of a custom field from the Settings area of your account. Just click the icon for My Account in the top right and select My Settings. Then scroll to find Contact Settings and click Manage my custom fields:        You can only rename existing custom fields in this area of your account - you won't be able to edit the Field Name when you're editing an email campaign as it may break the code. When the custom field is inserted in the email campaign and functioning correctly, a very small dotted line will appear around the custom field. When you preview your email campaign, the custom field will display, but as the name of the custom field; the actual custom field information will populate only during a live send. You can make a copy of your email campaign and schedule/send it to yourself before sending it out to your contacts to make sure it's pulling the custom information correctly.   I hope this helps but please let us know if you need more assistance.     ... View more

Great news everyone!  The thumbnail feature is now available in our new layout on all accounts.   We appreciate all of the feedback and appreciate your patience as we worked to re-implement this feature. ... View more

Hello @LittoralSociety  Thanks for the feedback about this as it can help us make changes to our processes in the future. I'm very sorry that you felt like there wasn't enough communication on this feature in the past. Would something like a notification on the post be helpful to you? ... View more

Hello @LittoralSociety  Thanks for the feedback about this as it can help us make changes to our processes in the future. I'm very sorry that you felt like there wasn't enough communication on this feature in the past. Would something like a notification on the post be helpful to you? ... View more

Hi @KalliW0 Great question! To create and rename your custom fields you will want to click My Account > My Settings and scroll until you see "Manage my custom fields". On this page you can edit and create new custom fields as needed! ... View more