About JenniferS93737

JenniferS93737 · ‎01-28-2024

Looking at a recent send, I see that I had 111 clicks on the resend, but when I check the Click-Through Distribution on the resend, I have no data. The data for the initial send is all there and fairly consistent with expected results but nothing for the resend to non-openers. It has been 11 days from the initial send and 5 from the resend, so I expect data. I have never encountered this before and certainly be asked about it by my higher ups so is there a reason for this or just "it happens"?

JenniferS93737 · ‎11-09-2023

Thanks for that information and the links!

JenniferS93737 · ‎11-09-2023

When I view my downloaded contacts list, there is a column called "Email Status" that has the following values: Unsubscribed, Active, Awaiting Confirmation, No Permissions Set, and a section that has no value at all. I understand Unsubscribed and Active, and somewhat Awaiting Confirmation but what do "No Permissions Set" and the empty values mean and do they affect deliverability or any other metrics on my sends? I want to understand this as I work to improve our deliverability. Thanks, Ed

About JenniferS93737

No Click-Through Distribution on Resend

Re: Help understanding "Email Status" in exportedc...

Help understanding "Email Status" in exportedconta...