About Frankie_P

Hi @MallyEnterprises    I apologize if I misunderstood your request! Just to clarify, are you looking for contacts to be able to add themselves to a different list in your account without using the update profile link in the footer of your emails? If so, do you have examples or screenshots of how you want the students to manage their list or what you want the list membership process to look like? ... View more

Hi @LisaP5831    While being able to export contact engagement history is not an available feature, the good news is our segmentation tool can help your purge your contacts based on opens. You can create a segment based on contact activity > did not open. Because our segment tool allows you to export the information your are looking for we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see. ... View more

Hi @AIACA    What about our current workarounds of whitelisting and self-authentication does not fit your needs? Any further details you can share with us is helpful information to have. As for wanting a dedicated IP address, we apologize, at this time, we do not have plans to allow for dedicated sending IPs. If we hear anything in the future regarding this feature request, we will update the thread. ... View more

Reply from @SunCity  It would be helpful to run a usage report by member… In my case, we have an entire community of people who register for event, purchase tickets, etc. I use CC to show them that we did send out information and that they did open items. ... View more

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see. ... View more

Hi @SunCity    You are correct, at this time contact engagement history only shows the last 100 in the last 5 years. We apologize for any inconvenience this may cause. We have however moved your comment from its original thread to a thread of its own so your feedback may be tracked appropriately. We hope users like yourself can use this thread to share their need for this feature along with how far back are they wanting to see and use cases for why they would want to see this information. ... View more

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see. ... View more

Hi @MSTNC    Thanks for sharing your feedback with us! We apologize an automated email response like this isn't currently available for RSVP action blocks. As a workaround you can however use "Add to contact list" from the engagement reporting page of the Action Block and add these contacts to a brand new list. You can then send an email campaign to this new list, or connect it to an automated email campaign for this specific with "contact joins a list" as the trigger.    With that said, we will continue  to collect both requests along with use case examples through this thread from other users as well. ... View more

Hi @AdamF    Thanks for sharing this feedback with us. You are correct, at this time having the ability to narrow down your contacts by tag on the scheduling page of your campaign is not an available feature  in accounts with over 10,000 contacts. We apologize for any inconvenience this may cause. Does creating a segment of these contacts and scheduling your campaign to this segment help fit your needs instead? In the meantime, we recommend sharing your need of narrowing down by tag directly on its idea thread here in the Community. We have also shared your feedback on your experience with this sales agent to the appropriate teams on your behalf. ... View more

Hi @ShananC89    Having the normal formatting tools, to modify the layout of a product block to match your overall design is a feature request we would be happy to collect feedback on. We recommend other users who want this to kudos this post or even comment sharing their need for it as well. ... View more

Hi @SIM-Detroit    Sometimes low number of tracks from other customers and the prioritization of other ideas can cause us to not have a time estimate of when a feature will be available. In this case, the idea was marked as gathering information as we continue to collect requests and further details on why a user might need this feature. We can't guarantee a commitment to deliver on this idea, but we do want to indicate some awareness that we have heard the feedback and are continuing to do some research on this to see what we can do. For now, we leaving this idea in our new Gathering Information status and encourage users to vote or comment for this idea if this feature would be useful to them as well. ... View more

Hi @MallyEnterprises    Thanks for sharing this feedback with us. We're sorry to hear your contacts have not been able to update their contact list memberships as easily as they should. Are you seeing this happen with more than one contact? On more than one browser or even a private/incognito window? With that said, contacts should be able to update their lists through the "Update Profile Form" in the footer of your email campaigns regardless of the source of how they were added into your account. If you are seeing contacts who cannot, please email us at social_support(at)constantcontact(dot)com with the following details: Your username and a reference to this post The contact/s in question The campaign they are using the update profile form through The list they are currently on and list they are trying to join The 3rd party app/source the contact was added through The browser being used and if they are receiving an error message.    In the meantime, the good news is we do have an idea thread dedicated to wanting a specific URL for the update profile form. We suggest sharing your need for this directly on its thread. The more requests and comments a thread like that receives the higher of a priority it can be given by our product team. ... View more

Hi @L17080    Thanks for sharing this feedback with us. We're updating the status of this idea to more accurately reflect the status of the idea with our engineering team. We can't guarantee a commitment to deliver on the idea but should indicate some awareness that we have heard your feedback and will continue to collect both requests along with use case examples from other users who would also like to see SMS campaigns under the quicksend tool. ... View more

Hi @Bossmobilitylifecoach    What type of analytics are you looking for? ... View more

Hi @DNDIAC    Features like this can sometimes not be given a high priority due to low number of tracks from other customers and the prioritization of other ideas. We can however confirm  we have heard your feedback and it could be taken under consideration for a future release. In the meantime, the workaround we suggest is to split contacts up to have one file per list, and import each file separately. ... View more

Hi @KathyE499    At this time we do not have a time estimate of when this feature will be available. We will however reach back out to this thread when there are any further updates we can share. ... View more

Hi @DiscoDingo    Does the total clicks reporting help fit what you're looking for? ... View more