About JulieL34

Really like DrewVB427's idea of a reverse stacking option. I'd advocate for offering BOTH this and a "turn off stacking" checkbox. I hadn't thought of the possibility of reverse stacking but it would be a good solution for many of the problems we're seeing in mobile layouts. Sometimes the way we want it to look on desktop doesn't lead to the desirable stacking on mobile view. CC has taken away so many thing (like indents, editing html code, etc.) in the name of creating good mobile layouts that you'd think they could let us make just a few decisions! ... View more

Agree with @CherylW69. So many web interfaces, whether email design, chat logs, or anything else, offer a toolbar in a way you can actually use it. If it's hard to control where it pops up, why not build it into the module's layout instead of being a popup. Even that can be a problem if you have to scroll up to the top of a long comment to reach the toolbar, but at least you can get to it and use it. It really would be helpful to know if this is actually on the developers' worklist. ... View more

I have not seen this in Constant Contact, but it reminds me of things that used to happen (maybe still does; I don't do much of that any more) in desktop publishing programs. In those cases, it was invisible coding that came over from Microsoft programs and was stored in the paragraph return. Your description doesn't sound like you are copy-pasting, but maybe you are. If so it may be that deleting the paragraph return and putting in a "fresh" return could solve it. Tedious, and annoying, but it might work. Just a thought. ... View more

I guess it's because they are focused solely on marketing mailings, where captions aren't really of the same import. Wonder if there is an ESP that is more focused on things like newsletters. ... View more

This issue interests me because I have found a "border problem" with Outlook also, but in my case it is that horizontal lines and borders set to 1 point are not visible in Outlook. I have to make them at least 2 points and that looks pretty heavy in other email clients. ... View more

yeah, I hear that, and I didn't know about the dev console so I'll try that next time I have an issue. I don't really anticipate running into the excact thing again since I have never seen that message in the 10 years i've been managing our account. I do feel that the error message could be a little less mysterious to the user though. it leaves me wondering if there isn't someone on your team who would know how to find the error message that's being thrown up to me and at least guess what it's referring to. ... View more

Important point raised by @SueW188 about crediting a photo. I find myself selecting a less desirable photo to use when inset into text because of the inability to include a caption (in this credit a photo credit). So I end up with a layout that communicates something less, or different, than intended. And yes, I know I can add a pixelated caption in photoshop but (a) who wants to jump into another program to solve something that should be a feature of the layout tools and (b) you have to experiment to get a size that works right and even then it usually appears gray and blurry. ... View more

I agree, most of these types of obviously needed fixes take somewhere around 2 years or 3 editor versions, if they get fixed at all. I am happy, however, that we are now finding out something about what stage the thinking (or lack thereof) on Constant Contact's side is in. ... View more

It only happened with this one email I was working on. It came up when I had basically finished my design and clicked "continue" to set up the lists and schedule it. I don't think it prevented me doing any of the things you mentioned, but of course I didn't know if it would mess up the mailing when it went out live. It appeared to be telling me there was a problem with "a" as you can see, but I couldn't find anything that would be referring to. ... View more

@nmhs_seahistory has it right. Fix the gaping spaces in the existing text block. The problem with using the existing text block (aside from the fact that it doesn't work in every case of image blocks) is that it both looks ugly and the eye does not readily see it as associated wtih the image because it is so far away and lines spread out. For these reasons, I def am surprised that @RobertE473 thinks the existing text block works "just fine."   Actually, in thinking about this, I realize that nearly every block has way too much margin to allow the parts of the email associate with each other the way one would want. This is why a lot of us early on in this thread were arguing that we need the ability to specify the padding or margins of the text block. ... View more

This workaround from @Caitlin_M is much better than the more complex one we had talked about previously (using the 2-column block with a color background, removing one column and turning the background transparent or white) ... View more

Thanks. After I looked at it again, it didn't seem like there was all that much of interest with the exception of the "biggest fans" group--I am curious what are the factors they take into account to generate that list of 5 people. I'm familiar with a good number of people who regularly open and click through but not with any of those. And when I look into their individual records, 2 of the 5 had opened one email in 2022, and the others had opened none. So what indicates a "big fan"?   It got me thinking, however, that we always look on a monthly basis at which emails drew the most engagement but I don't think there is a way to generate that information via a search on the account, say over a particular time frame. Please let me know if there is. ... View more

This worked, but I have to memorize the link if I want to return to it in the future? Isn't there a way to navigate to it from inside the account? Thanks. ... View more

Wow. You guys are really digging deep, commenting on issues that are this old! I hope it means that some of the other thigns people have been requesting through 3 versions of the editor may finally be addressed too. ... View more

I noticed today that this problem appears to have been fixed, and I can now view the images as full images, not cropped squares. I hope this is a true solution and not something that happened by accident that will disappear later. Can anyone verify that this is actually resolved in this way? Thanks. ... View more

I had totally missed this post when it went up, and only saw it today because one of the CC people linked to it in an answer in another thread. I don't know what you do to popularize posts like this, but it seems like it might be good when a major explanation like this goes up, if you would mention it for a while in your responses to other ideas, particular ones where there is fairly active discussion. Just a thought. ... View more

Thanks for the further explanation (and the link to the status descriptions--I had not seen that post).  Since it seems that further commenting on an idea not yet planned may help move it forward, here are some further thoughts on the idea of moving the test notification to the top of the email.   First off, I want to say that I really appreciate the efforts by Constant Contact to report more clearly on the status of ideas. And I feel that a further note such as the one you have here, explaining what the thinking is on why things are not moving forward at a particular point in time really helps us know what is going on, and I bet it will help you too, since we can respond to your assessment in real time, so to speak.   With regard to the particular points you make here, I do appreciate the thinking that it's important to see the test campaign as it will be seen by the subscribers, and that the notification at the top could disrupt that. It seems to me, however, that that is not much of a concern--it's easy enough to imagine what it would look like without that sentence in red at the top. The point about how the preheader shows up is a concern, to some degree. However, it doesn't seem that significant since the test message includes any message that's in the test comment (for instance we put a version number in ours) as the beginning of the preheader, even when we specify a preheader in the field designated for that. Couldn't your coding give priority to the designated preheader?  Otherwise it is very hard to check the preheader in a test.   For similar reasons, I agree that having "TEST" in the subject line somewhat disrupts the ability to assess how much of the subject line will be viewed in the inbox, but you can make a guess. Especially if all that is added is like 6 characters: *TEST*! Also, since there are so many variations on how much of the subject line is displayed, including email provider, browser vs email client, the individual subscribers settings, you can't really make that much of a judgment of what a subject line is going to look like anyway.   I get the first point about why it was originally there at the bottom with regard to the footer, but I sincerely doubt that very many people reviewing test emails concern themselves with that--at least in my experience they mainly pay attention to the body of the email. Many don't even "notice" the subject line!   But for me and most of the people who've been making the case for moving the message up to the top, the overriding factor is that too often the tests are overlooked/not responded to because they are assumed by the recipient to be the final send. Something is needed at the top to clue them in--otherwise testing is not very effective. ... View more

Would like to know what went into the decision to drop this request.It seems so obviously better than what you are doing now. Is it just too hard? Coding complexity? Or do you actually think the way it now is, at the bottom, is better for some reason? ... View more

Hi @Caitlin_M. I did bring up this problem a month ago. I've just looked at several emails that could have had this problem but I am not seeing the same results. And I don't recall a specific one--just that it often happens with a block that has only a single line of text.   Perhaps the problem has been solved in the course of other issues the developers have been working on. If I encounter it again, I will take a screenshot and hope that I can get back to this note to upload it for you. ... View more

idk if this works in the new cross platform editor because I'm not using it until they fix the Firefox problem. But it doesn't work in the 3rd gen editor, or the previous one which I forget the name of--that is why I've been watching this thread since 2017. I hope Constant Contact developers are reading it finally. ... View more

I have a few thoughts about this. First, as I'm sure you know, Constant Contact discourages us from even signing up role addresses, for the same reason, that people may get it who aren't expecting it and aren't that interested in a particular thing. My own opinion is that people who receive mail as part of a group that receives mail addressed to a role address will be "smart enough" to know that it may be someone else in the group who requested the mailing. Second is that even quite aside from this, the vast majority of people who sign up for most email newsletters or store mailing lists, etc. are in fact individuals. So it seems like a very small percentage of any mailing list would even fall within the group of people who have the potential to be confused. Most important from my perspective is what I posed this two years ago! I have seen a lot of research online that indicates that having a name in the "To" field improves the deliverability, especially when it exists across a list. I don't know why that is the case, and I don't know if the researchers have hypothesized a reason, but my best guess is that it would give a list "more points" so to speak about being a legitimate list--one that actually "knows" via some form of contact, not only the people's email address but their name. And again, my second point, very few addresses are sent to role addresses, I believe, especially because it is so discouraged.   ... View more

A vertical spacer would be good, but usually I find that I want less space rather than more so we'd need some way to make it work in reverse, so to speak. Or, they could make the standard padding a lot less and dthen let us ADD padding where we need more.   While we're on the subject of "vertical" I'd also like to see the possibility to drag in a vertical rule. I know one of the blocks has it but that one doesn't usually work for my needs. ... View more

I may have misunderstood what you were saying is possible to do. You said this: " users can copy each block individually or even drag each block into one large block, and then move or copy that block. Separate it afterward if necessary.   I thought your point was that various individual blocks could be placed in a large block that could be moved together. For instance, I wanted to use one of the layout blocks that has 2 columns, one with an image and one with text. THEN I wanted to add a text block under the image that would serve as a caption. And then maybe add another row under that with a pic and text, and then a text block and be able to have the whole batch of them within a block that could be moved as a piece.   At least, that was how I interpreted what you wrote. But as far as I can tell, you can only work with the blocks individually, whether they be layout blocks or whatever the other kind is called.   ... View more