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- Constant Contact Community
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- About XengV
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About XengV
XengV
Frequent Participant
since
11-02-2017
02-24-2020
13
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09-10-2019
11:15 AM
I'm looking at a recent custom coded campaign report, but I do not see any mobile analytics data anywhere? Does this only appear when users actually open my campaign on their mobile devices I referenced this page: https://www.constantcontact.com/features/email-tracking-software
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09-10-2019
10:07 AM
I'm in the process of creating a new campaign and the issue of my image paths being stripped continues to occur. Here are the steps I take when I create my campaign. I copy all of my code from Dreamweaver. I paste it into Campaign Monitor's CSS inliner tool. My image paths are still intact. I paste the new code into CC. I then receive error alerts that I am missing my image paths. This issue is sporadic. Sometimes they're there, but often times, they are not.
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08-14-2019
09:33 AM
This is exactly what I needed! Thank you, Antonas! I didn't even see the Insert button. I agree it needs to stand out more. Maybe make it green or orange. It'd be nice to still have the option to copy/paste the URL image from the library in the Edit code page. The way it's set up now inserts a new image tag that creates more work on my end. I have to: Insert the image, which inserts a new line of code for the <img> tag. Copy the URL that's in the new tag. Paste it into my original <img> tag. Delete the new <img> tag that was inserted from the library. The code stripping seems to have stopped for some reason, but if it appears again, I'll see about contacting support. Is there a way to submit a help ticket to avoid the lengthy wait times on the phone?
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08-14-2019
09:28 AM
I've been trying to have CC help me verify an email address called media@
I tried calling three times yesterday, once in the morning, once in the afternoon, and one late afternoon. I've also been calling at least once a week over the past 6-8 weeks. CC's told me they'd email or call me about the issue, but I have received ZERO responses from them.
Yes, I even looked at this page: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5497-verify-the-account-email-address?ic=comm_header&_ga=2.134672753.1038455162.1565640168-1479415647.1552486320&q=verify%20email&pnx=1&lang=en_US
Nothing works. WHERE IS THE SUPPORT?
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08-13-2019
05:27 PM
Looks like CC has updated their UI when it comes to creating a new campaign. That's great! However, why did they decide to remove the library from the editing page? I now have to have two tabs open so that I can copy my image URLs into my custom-coded email window. I love how the new editor finally formats my code correctly, but why does it strip my image paths? I name my images a certain way so that I can find and replace them when I have the library URL from CC, but now I have to manually search for every "src" tag. I now have to be conscious of the tracking image at the bottom so that it's there to check open rates. Copy/pasting my custom code has become more cumbersome because I have to open a file that has that tracking code saved so that I can then paste it after my custom code. I used to be able to just copy/paste everything there and not have to worry about that tracking image. I welcome CC's feedback on why these decisions were made, as well as informing me if I missed something regarding what I mentioned above.
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- Tags:
- Custom Code
- Feedback
06-14-2019
04:25 PM
You're correct. My campaigns are all custom code. Your explanation makes sense now and thank you for submitting that feature request.
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06-13-2019
03:46 PM
I don't see the tabs that you're showing, let alone the Click Report tab. It should be there, since my email went out last week, and was not a A/B testing email, nor was it an auto resend to non-openers.
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- Tags:
- Reporting
06-12-2019
08:52 AM
Although I can see the clicks per person, I was hoping CC finally developed a heat map or an image of your campaign showing where everyone clicked. I hope you guys can catch up with the other email service providers soon.
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06-11-2019
02:56 PM
Where is this? I don't see the option that's been posted in this thread.
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11-06-2018
11:29 AM
I am hoping this gets implemented. Having to pay to get a custom footer is a bit silly, especially since you're already paying to use the service. I have up-voted this. Everyone needs to, too!
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12-01-2017
09:11 AM
I, too, miss this feature from MC. When will this be implemented so that I don't have to manually create one myself to present to my management team? This thread is pretty old, so I'm surprised there has not been an update.
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