Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Log In
- Sign Up Free
- Constant Contact Community
- Get Help
- Get Advice
- Community Blog
- Small Business Support Kit Community
- Log In
- Sign Up Free
×
Menu
About XengV
XengV
Occasional Contributor
since
11-02-2017
02-24-2020
13
Posts
0
Kudos
0
Solutions
Badges
09-10-2019
11:15 AM
I'm looking at a recent custom coded campaign report, but I do not see any mobile analytics data anywhere? Does this only appear when users actually open my campaign on their mobile devices I referenced this page: https://www.constantcontact.com/features/email-tracking-software
... View more
09-10-2019
10:07 AM
I'm in the process of creating a new campaign and the issue of my image paths being stripped continues to occur. Here are the steps I take when I create my campaign. I copy all of my code from Dreamweaver. I paste it into Campaign Monitor's CSS inliner tool. My image paths are still intact. I paste the new code into CC. I then receive error alerts that I am missing my image paths. This issue is sporadic. Sometimes they're there, but often times, they are not.
... View more
08-14-2019
09:33 AM
This is exactly what I needed! Thank you, Antonas! I didn't even see the Insert button. I agree it needs to stand out more. Maybe make it green or orange. It'd be nice to still have the option to copy/paste the URL image from the library in the Edit code page. The way it's set up now inserts a new image tag that creates more work on my end. I have to: Insert the image, which inserts a new line of code for the <img> tag. Copy the URL that's in the new tag. Paste it into my original <img> tag. Delete the new <img> tag that was inserted from the library. The code stripping seems to have stopped for some reason, but if it appears again, I'll see about contacting support. Is there a way to submit a help ticket to avoid the lengthy wait times on the phone?
... View more
08-14-2019
09:28 AM
I've been trying to have CC help me verify an email address called media@
I tried calling three times yesterday, once in the morning, once in the afternoon, and one late afternoon. I've also been calling at least once a week over the past 6-8 weeks. CC's told me they'd email or call me about the issue, but I have received ZERO responses from them.
Yes, I even looked at this page: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5497-verify-the-account-email-address?ic=comm_header&_ga=2.134672753.1038455162.1565640168-1479415647.1552486320&q=verify%20email&pnx=1&lang=en_US
Nothing works. WHERE IS THE SUPPORT?
... View more
08-13-2019
05:27 PM
Looks like CC has updated their UI when it comes to creating a new campaign. That's great! However, why did they decide to remove the library from the editing page? I now have to have two tabs open so that I can copy my image URLs into my custom-coded email window. I love how the new editor finally formats my code correctly, but why does it strip my image paths? I name my images a certain way so that I can find and replace them when I have the library URL from CC, but now I have to manually search for every "src" tag. I now have to be conscious of the tracking image at the bottom so that it's there to check open rates. Copy/pasting my custom code has become more cumbersome because I have to open a file that has that tracking code saved so that I can then paste it after my custom code. I used to be able to just copy/paste everything there and not have to worry about that tracking image. I welcome CC's feedback on why these decisions were made, as well as informing me if I missed something regarding what I mentioned above.
... View more
- Tags:
- Custom Code
- Feedback
06-14-2019
04:25 PM
You're correct. My campaigns are all custom code. Your explanation makes sense now and thank you for submitting that feature request.
... View more
06-13-2019
03:46 PM
I don't see the tabs that you're showing, let alone the Click Report tab. It should be there, since my email went out last week, and was not a A/B testing email, nor was it an auto resend to non-openers.
... View more
- Tags:
- Reporting
06-12-2019
08:52 AM
Although I can see the clicks per person, I was hoping CC finally developed a heat map or an image of your campaign showing where everyone clicked. I hope you guys can catch up with the other email service providers soon.
... View more
06-11-2019
02:56 PM
Where is this? I don't see the option that's been posted in this thread.
... View more
06-11-2019
02:32 PM
It's 2019. Has this been implemented or is it at the bottom of CC's To-do list? ElizabethD276's suggestion does organize your custom fields, but it makes the form look unprofessional with the numbers next to each custom field. That route is not ideal.
... View more
11-06-2018
11:29 AM
I am hoping this gets implemented. Having to pay to get a custom footer is a bit silly, especially since you're already paying to use the service. I have up-voted this. Everyone needs to, too!
... View more
12-01-2017
09:11 AM
I, too, miss this feature from MC. When will this be implemented so that I don't have to manually create one myself to present to my management team? This thread is pretty old, so I'm surprised there has not been an update.
... View more
Latest Tags
No tags yet
