About XengV

XengV · ‎08-14-2019

This is exactly what I needed! Thank you, Antonas! I didn't even see the Insert button. I agree it needs to stand out more. Maybe make it green or orange. It'd be nice to still have the option to copy/paste the URL image from the library in the Edit code page. The way it's set up now inserts a new image tag that creates more work on my end. I have to: Insert the image, which inserts a new line of code for the <img> tag. Copy the URL that's in the new tag. Paste it into my original <img> tag. Delete the new <img> tag that was inserted from the library. The code stripping seems to have stopped for some reason, but if it appears again, I'll see about contacting support. Is there a way to submit a help ticket to avoid the lengthy wait times on the phone?

XengV · ‎08-14-2019

I've been trying to have CC help me verify an email address called media@ I tried calling three times yesterday, once in the morning, once in the afternoon, and one late afternoon. I've also been calling at least once a week over the past 6-8 weeks. CC's told me they'd email or call me about the issue, but I have received ZERO responses from them. Yes, I even looked at this page: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5497-verify-the-account-email-address?ic=comm_header&_ga=2.134672753.1038455162.1565640168-1479415647.1552486320&q=verify%20email&pnx=1&lang=en_US Nothing works. WHERE IS THE SUPPORT?

XengV · ‎08-13-2019

Looks like CC has updated their UI when it comes to creating a new campaign. That's great! However, why did they decide to remove the library from the editing page? I now have to have two tabs open so that I can copy my image URLs into my custom-coded email window. I love how the new editor finally formats my code correctly, but why does it strip my image paths? I name my images a certain way so that I can find and replace them when I have the library URL from CC, but now I have to manually search for every "src" tag. I now have to be conscious of the tracking image at the bottom so that it's there to check open rates. Copy/pasting my custom code has become more cumbersome because I have to open a file that has that tracking code saved so that I can then paste it after my custom code. I used to be able to just copy/paste everything there and not have to worry about that tracking image. I welcome CC's feedback on why these decisions were made, as well as informing me if I missed something regarding what I mentioned above.

XengV · ‎06-21-2019

Changing the name of a drafted campaign is more tricky now. I don't see a pencil icon next to the name of my campaign. Instead, I had to: Click the name of the campaign, which brings up the page where you can make edits. Click Cancel in the top left corner. This loads the Email Details page, where you will then see the Edit Name link.

XengV · ‎06-14-2019

You're correct. My campaigns are all custom code. Your explanation makes sense now and thank you for submitting that feature request.

XengV · ‎06-13-2019

I don't see the tabs that you're showing, let alone the Click Report tab. It should be there, since my email went out last week, and was not a A/B testing email, nor was it an auto resend to non-openers.

XengV · ‎06-12-2019

Although I can see the clicks per person, I was hoping CC finally developed a heat map or an image of your campaign showing where everyone clicked. I hope you guys can catch up with the other email service providers soon.

XengV · ‎06-11-2019

Where is this? I don't see the option that's been posted in this thread.

XengV · ‎06-11-2019

It's 2019. Has this been implemented or is it at the bottom of CC's To-do list? ElizabethD276's suggestion does organize your custom fields, but it makes the form look unprofessional with the numbers next to each custom field. That route is not ideal.

XengV · ‎11-06-2018

I am hoping this gets implemented. Having to pay to get a custom footer is a bit silly, especially since you're already paying to use the service. I have up-voted this. Everyone needs to, too!

XengV · ‎12-01-2017

I, too, miss this feature from MC. When will this be implemented so that I don't have to manually create one myself to present to my management team? This thread is pretty old, so I'm surprised there has not been an update.

About XengV

Re: With with the new UI? It removed useful option...

Unable to verify email address and ZERO support fr...

With with the new UI? It removed useful options!

Re: I Want to Change the Name of My Campaign

Re: Re: I can't find a heatmap in the reporting. ...

Re: Re: I can't find a heatmap in the reporting. ...

Re: Re: I can't find a heatmap in the reporting. ...

Re: Re: I can't find a heatmap in the reporting. ...

Re: Reordering Preset and Custom Fields in "Sign U...

Re: Customizable Footers/Footer Template Library

Re: Need a click "Map" on sent emails

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