Solved: Majority of contacts did not receive this week's n... - Constant Contact Community

SallyR2 · ‎01-30-2022

William_A · ‎01-31-2022

I'd advise resending the email using the Did Not Open report and Quicksend - go to the email's reporting page > Did Not Open number > select-all > Actions > Quicksend. If you're finding the contacts are still not receiving that specific email, I'd advise calling our Delivery team so they can investigate further, especially since the contacts aren't bouncing according to the reports.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎01-31-2022

Hello @SallyR2 ,

I'd advise resending the email using the Did Not Open report and Quicksend - go to the email's reporting page > Did Not Open number > select-all > Actions > Quicksend. If you're finding the contacts are still not receiving that specific email, I'd advise calling our Delivery team so they can investigate further, especially since the contacts aren't bouncing according to the reports.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Majority of contacts did not receive this week's newsletter

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