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connecting FB profile

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LindaF570
Rookie
‎09-21-2022 02:57 PM
0 Votes
‎09-21-2022 02:57 PM

It won't let me connect my main account.

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1 ACCEPTED SOLUTION
William_A
Administrator
Administrator
‎09-21-2022 06:20 PM
0 Votes
‎09-21-2022 06:20 PM

Hello @LindaF570 ,

 

Make sure the personal Facebook account you're logging into is an admin on the business pages you're trying to connect. Additionally, make sure there's no settings on your Facebook business manager that'd be preventing 3rd party plugins or access. 

 

For full instructions on connecting Facebook business pages to your Constant Contact account:


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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2 REPLIES 2
LindaF570
Rookie
‎09-21-2022 10:47 AM
0 Votes
‎09-21-2022 10:47 AM
Shows my account but says 0 accounts active. Logged out, logged in. Doesnâ t matter. Wonâ t connect even though the account comes up.
William_A
Administrator
Administrator
‎09-21-2022 06:20 PM
0 Votes
‎09-21-2022 06:20 PM

Hello @LindaF570 ,

 

Make sure the personal Facebook account you're logging into is an admin on the business pages you're trying to connect. Additionally, make sure there's no settings on your Facebook business manager that'd be preventing 3rd party plugins or access. 

 

For full instructions on connecting Facebook business pages to your Constant Contact account:


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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