Why don't active contacts receive emails after I downgraded?

There are 48 contacts in this group. About 75% are active and in an active list. Any explanation? I recently downgraded the account for a few months as my non-profit group is inactive during the summer. Could this be the reason? Thank you!

CC List.jpg
74.58KB

1 reply
Best reply by Cindy_Leigh_Media

Typically, that alert means that the contacts are no longer on a list. It's a new feature and I have seen a few, when i went in individually, who were on lists. I just chose my main list from the option in the peach bar, and it got rid of the notification altogether.

View original
Free September Webinar

Join us for this free, one-hour webinar to build a proven email marketing strategy that takes the guesswork out of creating email campaigns that deliver real results.