Why don't active contacts receive emails after I downgraded?

There are 48 contacts in this group. About 75% are active and in an active list. Any explanation? I recently downgraded the account for a few months as my non-profit group is inactive during the summer. Could this be the reason? Thank you!

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1 reply
Best reply by Cindy_Leigh_Media

Typically, that alert means that the contacts are no longer on a list. It's a new feature and I have seen a few, when i went in individually, who were on lists. I just chose my main list from the option in the peach bar, and it got rid of the notification altogether.

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