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Active automation campaign doesn't send out emails

Hello,

 

I have created an automation email "Client Feedback Survey" which sends out the email once an individual is added to a specific list. When I added someone within the last 24 hours, it is showing that an email was not sent to that person. I tried removing them and adding them again but still had the same issue. Why won't it send to the addition to the list?

2 replies

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