system won't let me change email address on
changing email addresses
1 reply
Best reply by William A
Hello @HeartlandComChorus ,
Â
If a contact's email address has been locked in for that contact ID, then you won't be able to update its address. I'd advise adding the new email as a wholly separate contact with all the other contact info associated, then delete the old one.
Webinar
Join us to learn about successful email lists, from onboarding to database maintenance. May 28, 2026 - 2:00 pm ET
Popular Posts:
The world's largest virtual email marketing conference. November 12-13th.
