Sent email is confirmed however I'm not receiving the email for my test registration.
Why isn't my event registration email sending?
2 replies
Best reply by William A
Hello @FirstNameL57983 ,
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Delivery can have a lot of variables, from elements on our side, on your side, on the recipient's side, and in their email system company's side. Here are some general best practices for delivery.
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It's best to set up self-authentication since you have your own domain, and something I strongly advise all customers with their own domains do.
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If you'd like to learn more about safelisting, and what it entails:
Safelisting domains in a security system
Safelisting email addresses in an email client or security system
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If you're wanting more in-depth, specialized insight on your current deliverability, it'd be worth speaking with one of our Delivery agents.
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