About
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Director, Customer Community & Advocacy
Member since
03/31/2025
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Hi, I'm Erica — I lead Community & Advocacy here at Constant Contact, which is a fancy way of saying I get to spend my days with people like you. Building a place where small business owners actually want to hang out is the best job I've ever had, and I don't take a second of it for granted.
When I'm not here, you'll probably find me with my dog Archie, who's fully convinced the world revolves around him (he's not entirely wrong). My husband and I are parents to three grown sons and I hold the title I'm proudest of — grandma - to three little ones who keep me young(ish) and exhausted in equal measure.
In my own time I crochet, I'm a sucker for a good ghost story or anything with a little adventure to it, and I run a small online vintage clothing shop on the side — so I've got a real soft spot for anyone building something of their own, no matter the size.
I'm a straight shooter and I love a good conversation, so don't be a stranger. Tell me what you're working on, what's keeping you up at night, or just say hi. I'm genuinely glad you're here.
— Erica