SMS Resource Hub

The SMS Playbook for Australian Constant Contact users.

Big SMS energy, now in Australia! 🇦🇺

Give your business a voice that can’t be ignored. 70% of consumers are on their phones right now - meet them there with our new SMS add-on. Get your message seen in minutes, not days.

Today’s consumer is mobile-first. To compete and grow, small businesses need to meet their customers exactly where they are: on their phones. And now, it’s never been easier.

With an average 98% open rate (most of which happens in the first three minutes), SMS ensures your message doesn't just send; it gets seen, heard, and acted on.

Whatever your industry, stage of business or budget, SMS gives you a direct line to faster growth.

Read on for stacks of SMS use-cases, ideas, FAQs and more to make the most of your journey to SMS or get started today!

NEED INSPIRATION? 💡

SMS Idea Generator

98% open rates don't happen by accident. Unlock the power of text marketing with our SMS Idea Generator. From clever promos to automated reminders, get instant inspiration tailored to your small business.

Ready to connect with your community? Let’s get texting.

WHAT YOU CAN DO WITH IT 💬

Use Cases & Examples

SMS is one of the best tools in your toolkit for reaching your customers. Here’s some ideas you can try for SMS:

  • Move more stock with flash sales and discounts

  • Get more RSVPs and fill the room at your next event

  • Send last-chance alerts for sales to ensure your customers don’t miss out

  • Appointment confirmations or event reminders

  • Weather-dependent messages for home services, outdoor events or hospitality - "Rainy day blues? Get a free coffee with any breakfast bowl today only at XYZ Donuts"

  • Remind customers of your attendance at local events or markets

  • Send automated messages on a customer's birthday or on an anniversary of using your services / purchasing your product

  • Request Google reviews after a service or purchase has concluded

  • Seasonal reminders (eg. EOFY, quarterly BAS reminders, equipment or vehicle servicing due)

HOW-TO GUIDES

Using SMS in Constant Contact

SMS RESOURCES

Downloadables

Check out our handy PDF guides below, for tips on getting started, sending your first SMS - plus a range of SMS ideas for different industries!

SMS has a fantastic open rate of 98%

Most SMS messages are read within the first 3 minutes

70% of consumers are on their phone right now

$1 spent on SMS marketing = a return of $21 - $41

Frequently Asked Questions

General

Getting Started & Set Up

Pricing & Billing

GET STARTED

Try SMS in Constant Contact

Stop fighting for space in a crowded inbox and start reaching your customers where they actually are. Start pairing SMS with your email strategy to hit 98% open rates and drive more revenue on autopilot.

Let's send it!
SMS GROWS YOUR REVENUE

"Since adding SMS communication in the mix, we’ve been able to increase engagement ten-fold. It’s driven over $15K in additional monthly revenue"

Linda Prescott
Founder, Ideal Introductions

NO CREDITS OR CONVERSIONS

Simple SMS pricing with no credits & no conversions: You don’t need to figure out how many “credits” equal a message!

Our introductory pricing for SMS starts from just $0.08 per message (AUD & excluding GST - when based off an SMS add-on plan for 500 messages per month). Cheper rates apply for greater sends.

View pricing