Hello! My name is Gwendolyn. I’ve been with Constant Contact since November 2016, working in Customer Support and now Social Support since April 2017. I assist customers over the phone, and I am super excited to start assisting customers via the community forum, too! Our customer satisfaction is important to me, and I am always looking for feedback and ways to improve the customer experience. When I have down time, I spend it mostly with my family and friends. I love knitting, and one of my favorite yarn shops is a Constant Contact customer, Longmont Yarn Shoppe in Longmont, CO! I also enjoy playing billiards, practicing kung fu, and engineering projects. Speaking of engineering, I received my degree in Materials Engineering in May 2012, so I’m really looking forward to bringing that expertise to Constant Contact. I am really happy to join the Community, and am happy to help with anything I can to make your experience with our products more efficient and enjoyable.