Constant Contact Community

We're here to help. Connect with our support team and our Community to put your best business forward.
You've got this. You've got us.
  • Recent Solutions
  • Latest Blog Posts
  • Implemented Product Ideas
Video rendering incorrectly
Lately, videos in the emails we send have been showing up as vertical lines rather than rendering and showing up as the video intro. The links work fi...

By: REINM | Posted on 09-21-2021
Event email Send To Lists
I set a list and scheduled an event email. Afterwards I needed to change the list I was sending it to. Once I worked out how to unschedule the event (...

By: OpenArmsK | Posted on 09-15-2021
Email List
We have two user and two separate email list.  Is there anyway I can lock my email list so the other person cannot accidently use it? Thanks

By: LisaK315 | Posted on 09-13-2021
Wordpress form submits but does not add to contact list
All seems well, the account is connected, the form works, I get an email saying the email is sent, but nothing in the contact list.
I am able to create...

By: Group_Island_Spirit | Posted on 09-12-2021
Donor Perfect to Constant Contact export
Two part question-Can anyone tell me when Donor Perfect exports names to Constant Contact where does it put them? Is there a way to designate the list...

By: CHPCommunitiesBerkshiresMA | Posted on 09-08-2021
How Real Estate Agents Quickly Start Email Marketing
Have you ever grabbed your favorite jacket on your way to work, slid your hand into the pocket and pulled out some forgotten cash? Just ‘found money’ that was sitting there waiting for you, all you ha...
By: ApiNation
Posted on 09-16-2021
Register for our "Winning in Ecommerce with Email Marketing: Capital Teas" Webinar
Join us on Thursday, September 23rd at 2pm ET for our next free webinar.   When it comes to email marketing and ecommerce, winning means getting the right messages and products in front of the right p...
By: Caitlin_M
Posted on 09-15-2021
Small Business Success Sweepstakes
Enter to win account credits, Marketing Advisor services, and more great prizes when you share a success story for your business!
By: Nick_S.
Posted on 09-13-2021
Watch our "How to Win the Year-End Giving Season" Webinar
Online marketing can play a key role in hitting your year-end fundraising goals. Learn how to stay on track through the busy season with a little planning now to get the word out about your cause.   D...
By: Caitlin_M
Posted on 08-27-2021
Q&A from our "Beginner’s Guide to Running Your First Two Facebook Ads" Webinar
For many, the thought of setting up your first Facebook ad can feel intimidating, especially since you don’t want to waste money as you try to find customers, drive business, and grow your contact lis...
By: Caitlin_M
Posted on 08-19-2021
ability to add a forward to friend in emails
I created an email using card/announcement and when I tried to add "forward to a friend", "join my mailing list" and permission reminder" I was not ab...
By: MelanieM34 | Posted on Dec 22, 2014
Typo in your advertising.
Thought you would want to know that you have a typo in your popup ad for referral incentives. 
By: TerryA69 | Posted on Sep 13, 2021
Average Open/click rates should be available at a click
I find it annoying that a service that can track open /click rates for individual campaigns can't provide an average open/click rate that consistently...
By: ShawnM560 | Posted on Feb 13, 2017
Show which contacts were previously unsubscribed upon import
When uploading a new email list, it will tell you the number of contacts that unsubscribed however it won't tell you exactly which contacts/email addr...
By: KaraF25 | Posted on May 5, 2015
Connecting multiple personal Facebook accounts
I have two Facebook accounts and a Facebook group, two Twitter accounts, two LinkIn accounts and two Instagram accounts but the system only allows pos...
By: AdeleF46 | Posted on Nov 5, 2020
Get connected
Join others in your industry to share advice or discuss topics relevant to your shared business landscape.
View industry groups
Hello,
In the last month, we've had 485 posts started, 100 new ideas shared for product improvement, and 23 solutions to your questions. Get the answers to your questions, or connect with other marketers today.
Welcome to the Community!

Whether you need some resources to guide you during your online marketing journey or looking for assistance from a member of our support team, we’ll be here to help!

The Download
Learn how online marketing provides more opportunities for your business or organization.
Download the guide