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Account getting 500 errors via api after call from Events sales team today

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Occasional Contributor

Account getting 500 errors via api after call from Events sales team today

Sometime in the last couple hours, when my oAuth client makes requests to get my account's events they're returning 500 errors. When I authenticate with 2 other test accounts, they can make the requests fine and return the data.

 

Can someone at support take a look at my 'geuisteses' account and see if something changed?

2 REPLIES 2
Advisor

Re: Account getting 500 errors via api after call from Events sales team today

Hi Charles,

 

I have started getting 500 errors too, when retrieving the 4th page of a long list of events (see my discussion for more info) . Is this similar to your experience?

 

Phil

Phil Ayres

Principle - Consected
CTCT Employee

Re: Account getting 500 errors via api after call from Events sales team today

Hi CharlesL9 & PhilA,

 

I noticed that in both of your accounts that you currently have deleted events which is causing this error to occur.  The current fix for this error is to restore the event from the deleted status.  Our engineers are currently working on the issue.

 

Thank You,
Ryan

Ryan Davis
Quality Engineer