We're monitoring the updated_date field on event records in CC to determine whether we need to update records in our internal database with values from the CC event. We've noticed that the updated_date value is not updated when the event status is changed (old or new UI). Also, it doesn't appear that saving event settings in the old UI changes the updated_date field unless at least one of the setting values is modified (but the new UI does cause the updated_date field to change when clicking Finish button even if no settings are changed).
Shouldn't changing the event status or re-saving the event record always cause the updated_date field value to be reset? If not, which user actions can we rely on for updating the updated_date field?
We are still trying to resolve how we can reliably know when an event's updated_date gets modified. Can you provide some guidance?
My apologies for not getting you a response previously on this! I ended up having to do a bit of digging on this and it looks like any changes to the event itself will trigger an update to this field. Some examples would be:
However, there are some things that do not update the event directly and exist as a separate object linked to the event, such as registrants or the registration form. These items will not change the update_date field if they are changed, since they are considered a separate object from a data perspective.
Hopefully this gives some clarity on how that updates. If you need additional info, please let me know!