Payment Plan


Payment Plan

I used your services two months back on monthly payment plan and stopped for two months as I was not active in business for emailing. Why do I need to pay for balance month payment before paying for current month usage? I am sucked as I want to pay for this month and activate my emailing services.. Please respond fast as I cant use this service without paying $90 Dollars of last two months when I did not use it. Regards Vinod
Super Participant

For anyting to do with payment or billing you'll need to call them.


Hi @VinodK.P2,


My apologies for any confusion with the billing for your account. We are a subscription service and each month on your billing date you are charged based on your contact tier level and regardless of usage. (This is referenced in our User Terms & Conditions.)

Please call into our billing department to discuss your situation in detail with one of our billing representatives.

I hope this helps!

Nichelle M
Community & Social Media Support

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