Re: Bounces and Emails do not match

Participant

Re: Bounces and Emails do not match

where are the 2-bounced email so I can remove them?
1 REPLY 1
Administrator

Hello @JimT412. Great question. Removing bounces is a great way to keep your contact list clean and full of quality contacts. When you are under Campaigns, click on the name on the email in which you would like to delete your bounces.

 

findbouncesnewreporting.jpg

 

Next, click on the number of bounces

 

findbouncesnewreporting2.jpg

 

Then select all of the emails you would like to delete (step 1) and click Remove Emails (step 2)

 

findbouncesnewreporting3.jpg

 

I'm also providing some links to some FAQs on the different types of bounces and how to manage them.

 

Understanding, Managing, and Removing Bounces

Manage Your Bounces [Video]

The Suspended Bounce Category


Caitlin M.
Community Manager
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