Would be nice to be able to re-send an email to those who are on the DID NOT OPEN part of the report
This has been requested many times. My guess is constant contact makes money on the additional emails in your list (if in fact you trigger your thresholds) as duplicate emails/contacts in separate lists are added to your total for billing purposes. So if "Janey" is in one list and another and possibly three - you are charged for her three times.(not once).
I need create and to resend to those on my list that 'unopened' the email. How do I do that. I have spent precious time trying to find out and have come up with no info, very frustrating. And now I have to wait until Monday to speak to anyone and the email was suppose to go out Sunday evening!! Not sure why this is such a hard process. Part of me is ready to quit the whole thing?
We've always had an auto resend of every email to send 2 days after the initial email. The email is exactly the same, it just sends to those who did not open it within the first 2 days. Currently you do not have this option and if I want to resend I must copy the original email, chang ethe subject and save it as another email (so now my metrics are spread over two different emails). Then i have to create a segmented list from the first email of those who didnt open and then resend. It makes my lists too complicated and does not allow me to send my second email without a lot fo additional work. We've used other tools that provided this automation, so it would be nice if it is something you could implement in the near future.
is there really no better way to do this rather than:
1. export all did not open
2. re-import them into a new list.
3. copy old email campaign and send to new list.
If im missing something pls let me know, I hope there is a one-click solution to performing this action.
it shouldnt be a new campaign, just resend the same email to a different list, if possible without exporting and re importing.
I agree it's a good idea. I'm not aware of a way to do this, other than what you describe above.
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