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Have tried multiple times to import contacts and I have been unsuccessful.

New Member

Have tried multiple times to import contacts and I have been unsuccessful.

System continues to fail with upload of contacts, whether .csv or .xlsx. System selectively uploaded half of the list even though it told me it completely failed. The line items are not all in order but rather one line here, two lines there. Very inconsistent. This is extremely frustrating and a waste of my time. This is too expensive to have this happening.
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Honored Contributor

Re: Have tried multiple times to import contacts and I have been unsuccessful.

Hi Kristen,

 

I'm sorry to hear that this is happening. I'd be happy to take a look at your file to see why the imports are failing. I'm going to send you an email outside of the Community and if you could reply to that and attach the file, that would be great!

 

Thanks in advance!