Showing results for 
Search instead for 
Did you mean: 
Constant Contact wants to help you succeed! We’re celebrating our professional service programs on the Constant Contact Community this month and you have a chance to try one of the services for free! Learn more.

Plain text issues

Occasional Visitor

Plain text issues

Email delivers differently than test emails. I perform live tests, then copy the email code and use that to send actual email. Issues have been arising with apostrophes on (first) the plain text version. Then it was being completely stripped from the HTML version. This would not appear in the first round of draft testing. Then would magically appear in live testing. Do you have any suggestions to fix this issue.
Tags (4)

Re: Plain text issues

Hi @BrettE01

This is a common challenge we're always working on from our end as Email Clients all read emails a little differently. We've got a list of common display issues here for you to take a look at but to help with this specific email can you let us know the internal name of the email? Also, are you sending to more than one email clien, like Outlook, gmail, yahoo, etc?

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!