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Unable to pull up contacts and reports

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Unable to pull up contacts and reports

Having problems for the last 24 hours pulling up contacts and reports. Is the program down or are there problems?

1 REPLY 1
CTCT Employee

Re: Unable to pull up contacts and reports

Hello @T.W8,

 

I am sorry you are experiencing some issues trying to access your contacts and reports. I checked our status page and it doesnt look like the program is down at this time.

 

Are you getting any kind of error message or are you just getting a spinning wheel/ gray screen? And are you experiencing these issues when clicking onto something specific in the Contacts/ Reports tab?

 

I would recommend to try pulling up Constant Contact on another browser like Chrome or Firefox in Private/ Incognito mode or try to disable any third party add-ons. You could also try clearing your cache.

Hayley L
Community & Social Media Support

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