Hello @SueP462. I apologize that this is happening to you. I was not able to replicate this issue on my end. I would like to ask a few clarifying questions so we can assist you further:
What the name of the campaign that you are working on?
Do you have any error messages that appear?
What browser are you using? Also, does this same issue occur when you are using a different browser as well?
Any additional information that we could get from you about this would be very helpful.
Caitlin M. Community & Social Media Support
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!