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missing newsletters

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missing newsletters

I have 25 campaigns yet only 14 are showing. What happened to my early ones in 2012 and 2013?
2 REPLIES 2
Honored Contributor

Re: missing newsletters

I believe they may have deleted them for you.

 

As a favor you know....  

CTCT Employee

Re: missing newsletters

Hello @donaldh41

 

I do apologize for the inconvenience. The New Experience Upgrade was implemented to your account and unfortunately any email campaigns that were created before March 2013 do not carry over. Before upgrading each account we sent an email correspondence and also an overlay in each account letting our customers know that these changes were going to be made. Please let us know if you have any further questions and again we do apologize for the inconvenience. 

Lenszie V.
Community and Social Media Support

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