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Tomorrow morning (8/26) from 07:00 AM - 08:00 AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 07:00 AM and logging in after 08:00 AM ET. Thank you for your patience while we make these updates.

selection buttons not working

Occasional Visitor

selection buttons not working

when managing the registrants. the selection buttons on the left work for the "Abandoned" tab but not the "All" "Registered" and "Cancelled"

Re: selection buttons not working

Hello @RichwayP,


Great question. The check boxes are not clickable when the status is set to "Payment." When you're on "Abandoned" it defaults to "Registration" so the check boxes become clickable. In order to make them clickable just change the status from "Payment" to "Registration."





If changing the status doesn't help then please reach back to out to us and we'll troubleshoot some more!

Nick S.
Social Media & Content Manager

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