Events 2.0 and Legacy Event Retirement FAQ

KateM333 · ‎10-16-2024

Working on an historical project and want to get back to old emails. I was able (with support) to get back to Feb 2013. Is there any way to get back to 2008 emails?

William_A · ‎10-16-2024

Hello @KateM333 ,

There was an account conversion that occurred in 2013, that included updates to the email builder system and several other account elements. After this update, emails and their data from before 2013 no longer reflect in accounts.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎10-16-2024

Hello @KateM333 ,

There was an account conversion that occurred in 2013, that included updates to the email builder system and several other account elements. After this update, emails and their data from before 2013 no longer reflect in accounts.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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