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Account Manager forgot password

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BernadetteB13
Rookie
‎08-29-2023 03:54 PM
0 Votes
‎08-29-2023 03:54 PM

Hello, I have an account manager who forgot her password to access CC. How do I reset her password or do I delete her account and then set it up again? Thank you,

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Nick_S
Administrator
Administrator
‎08-30-2023 10:16 AM
0 Votes
‎08-30-2023 10:16 AM

Hello @BernadetteB13, even though they are an Account Manager the password reset process should be the same as an Account Owner. If that didn't work, please let us know.

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Nick_S
Administrator
Administrator
‎08-30-2023 10:16 AM
0 Votes
‎08-30-2023 10:16 AM

Hello @BernadetteB13, even though they are an Account Manager the password reset process should be the same as an Account Owner. If that didn't work, please let us know.

Image
Looking to level up your email template designs? Share your email campaigns in Template Feedback & Inspiration and receive valuable advice from Constant Contact experts and industry peers!

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