Automated Series

YvonneM814 · ‎08-18-2022

I have created a survey and have it embedded into the automated series. For the follow up email we have a "thanks for completing the survey email" ..

Is there a way on the survey page that we would trip the Thanks for filling out the Survey email? Otherwise it will just automatically send the Thanks email regardless if they actually filled it out or not.

William_A · ‎08-18-2022

Hello @YvonneM814 ,

Based on the current structure of the auto series and the survey pages, it wouldn't be possible to really send an automated email that only triggers for those who completed the survey.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Ready, Set, Send Reflections

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.