Can I delete ALL unsubscribed at once?

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AudreyH1
Rookie
0 Votes

Our data person did not keep up and we have 6500 unsubscribed. Instructions show how to delete a page of 50 by marking every one to delete. Can I delete ALL unsubscribed at once?

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William_A
Administrator
0 Votes

Hello @AudreyH1 ,

 

Unsubscribes don't count toward your paid subscription, since they're not active contacts. This way you can keep track of who's unsubscribed from you, and restore them if they later reach out wanting to resubscribe. 

 

If you decide you want to purge your account of your unsubscribes, you can simply filter your contacts to only show the unsubs. Once that's set, simply click the topmost checkmark box to select-all the unsubscribes, select Actions at the top, then delete them. For step-by-step and visual guidance on bulk deletion of inactive contacts, please see this article

 

For additional info on how unsubscribed contacts work and how to manage them, make sure to check out our main article on the topic


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
0 Votes

Hello @AudreyH1 ,

 

Unsubscribes don't count toward your paid subscription, since they're not active contacts. This way you can keep track of who's unsubscribed from you, and restore them if they later reach out wanting to resubscribe. 

 

If you decide you want to purge your account of your unsubscribes, you can simply filter your contacts to only show the unsubs. Once that's set, simply click the topmost checkmark box to select-all the unsubscribes, select Actions at the top, then delete them. For step-by-step and visual guidance on bulk deletion of inactive contacts, please see this article

 

For additional info on how unsubscribed contacts work and how to manage them, make sure to check out our main article on the topic


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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