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Cannot download csv report

QuentinP
Rookie
0 Votes

Just started with CC, and want to download a detailed report of our first email. I can get a download of everything apart from the csv. The png, pdf etc work, but as in this photo when I select csv nothing happens. I have restarted chrom, logged out of CC and back in. What am I missing? 

CC report csv.png

1 REPLY 1
William_A
Administrator
0 Votes

Hello @QuentinP ,

 

Our higher level technical team is going to investigate your issue further, and will be following up by email within the next business day for an update.


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William A
Community & Social Media Support
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