Got a 'How do I' question? Join 'Ask a Trainer' Monday to Friday, 11am to 4pm ET for instant help and pro tips!

Change the email name that displays in the email archive widget on your website

SOLVED
Go to solution
LarryK004
Rookie
0 Votes

I have various log-ins within my main account, however, when creating a campaign, the email and name of the main account appears and is unchangeable.  Is there a way to change that "preview" information to reflect the email and company name that I'm currently working with?

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @LarryK004 ,

 

Are you referring to the information in the header of the email? You should be able to edit this by clicking on that section of the email, or even just the "Email Settings" link to the right hand side of it. Is the pop-up window for editing the email's header details (from name, from address, subject line, etc.) not showing at all when you click in that area?

 

If this is referring to an email's greeting tags / insert contact details, that will always default to the main account holder's contact info (what they have listed for themselves in their actual Contacts dashboard) for the in-account previews and test sends. For your archive and the webpage versions available after sending, these should default to the secondary inserts if you have them setup, or simply be exempted from displaying.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @LarryK004 ,

 

Are you referring to the information in the header of the email? You should be able to edit this by clicking on that section of the email, or even just the "Email Settings" link to the right hand side of it. Is the pop-up window for editing the email's header details (from name, from address, subject line, etc.) not showing at all when you click in that area?

 

If this is referring to an email's greeting tags / insert contact details, that will always default to the main account holder's contact info (what they have listed for themselves in their actual Contacts dashboard) for the in-account previews and test sends. For your archive and the webpage versions available after sending, these should default to the secondary inserts if you have them setup, or simply be exempted from displaying.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Reflections

    The Ready, Set, Send Challenge has finished! Let's reflect on the wins and accomplishments over the last six weeks.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
DEC 12
Ask Us Anything: Your Digital Marketing Questions Answered
2PM - 3PM EST