Constant Contact Email Conversion to PDF - Lose Links

NAFER_Staff
Rookie
0 Votes
Hi! I am trying to download my email as a PDF. When I do so, I lose all the links to my videos and photos. Is there a way to fix this? Thanks!
1 REPLY 1
William_A
Administrator
0 Votes

Hello @NAFER_Staff ,

 

When I checked some of your emails, I had no issues opening any of the links in their downloaded PDF versions. Is there a specific email that this is occurring with, or is it occurring with all of your emails? Does re-downloading the email resolve the issue? Were the links functioning in the preview or test send versions of the email? 


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William A
Community & Social Media Support
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