Solved: Constant Contact and Shopify - Adding User Tags to... - Constant Contact Community

AdamW8968 · ‎05-17-2022

Hi there,

We have a Shopify storefront, and we use Constant Contact for our email marketing. We are looking at migrating some data, and would like to see who in our user base would like to remain after the migration. We were thinking about using Constant Contact to send an email to our user base, and have them OPT IN or OPT OUT via a button click in the email. Depending on which button they click, that would tag their user account in Constant Contact. We were wondering if that information can be sent back to Shopify as well? So that when you view their user account on in the Shopify admin, you will see the tag there based on whichever button they clicked? I've been Googling, trying to find this answer, but to no specific avail. Any advice would be greatly appreciated!

Cheers

Amanda_G · ‎05-17-2022

Hi @AdamW8968 ,

Great question! After clarifying with my technical team, the "tags" are not included in the two way sync between Constant Contact and Shopify, so any tags would need to be added manually to both ends. We do have an open feature request regarding importing tags via the Shopify integration, however, so I will go ahead and pass that along to our engineering team. They will reach back out to you if that is a feature offered via the integration going forward.

Amanda G.
Community & Social Care
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Amanda_G · ‎05-17-2022

Hi @AdamW8968 ,

Great question! After clarifying with my technical team, the "tags" are not included in the two way sync between Constant Contact and Shopify, so any tags would need to be added manually to both ends. We do have an open feature request regarding importing tags via the Shopify integration, however, so I will go ahead and pass that along to our engineering team. They will reach back out to you if that is a feature offered via the integration going forward.

Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

AdamW8968 · ‎05-18-2022

Thank you, Amanda! This is helpful. I appreciate the insight, and look forward to seeing if this gets implemented in the future - it would be a great feature.

Cheers

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