Contact engagement question
There is a menu option under each Contact record called engagement. It lists when each contact was sent a campaign, the name of th4e the campaign. and when the recipient opened the email, if they did. See below... May 2, 2023 8:55am • Opened • Email • "BGD-230501-Vol 6, Issue 4 - Struggling to survive in a world of constant change" on desktop device 7:30am • Was sent • Email • "BGD-230501-Vol 6, Issue 4 - Struggling to survive in a world of constant change" I have no knowledge of what actions are recorded here, and assume any click-throughs are captured. Is there a way to get an aggregated look at that data, ALL the opens with contact names and campaigns opened?
3 replies
Best reply by William Alkhest
Hello @LarryM333 ,
You can view and export the contact drilldown lists for individual email campaigns - opens, clicks, specific link clicks, etc. when viewing the reporting pages for those campaigns.
As far as getting a report for an individual contact, you'd need to pull data from the various drilldowns of emails they were sent. There isn't otherwise a way to get a singular contact's activity into an export.
