Convert a Legacy Autoresponder Series to a new Automated Email Series
Trying to convert our affected emails. I get to the step of Copy Email - Copy (step 6) and it does not bring up a window for me to rename the message. Instead it kicks me back to my home page. Any help?
4 replies
Hello @DouglasL6 ,
Based on certain design elements of it, it looks like it was created using the fully-retired second-generation editor. If the email was created in the second-generation editor, you won't be able to use it in your new Automated Email Series, since there's no conversion for 2GE to 3GE.
Thank you for this William. Do you know when the second generation editor was retired? The emails in question were created 2016-2017. Does that jive with the second generation lifetime? A couple msgs from 2018 are affected, but one from 2018 is not. Could there be another problem?
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