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Creating an automated welcome email with custom code

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user22078
Rookie
0 Votes

I'm trying to create an automated welcome email when users sign up to a list. I have the email I'd like to send out already built as a custom code email, but when I select the option to "copy an existing email" none of the emails I've built show up. If I instead choose to "create a new email", the option to create the email with custom code isn't available:
user22078_1-1717441421255.png

Typically when creating an email, the option to use custom code is listed:
user22078_0-1717441405892.png

Is there any way to get around this and use custom code when working with automated emails?

1 ACCEPTED SOLUTION
William_A
Administrator

Hello @user22078 ,

 

Custom code isn't currently available for the automation path builder system, so it won't be available for copying into or making from scratch. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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3 REPLIES 3
William_A
Administrator

Hello @user22078 ,

 

Custom code isn't currently available for the automation path builder system, so it won't be available for copying into or making from scratch. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
JohnY308
Rookie
0 Votes

Hi William_A. Is there a planned solution to include custom code emails in automation path builders? Or will we be limited to needing to rebuild emails that we have already created within the limitations of the current builder for the foreseeable future? Our team is already importing via , but one-time email sends is a limitation. 

William_A
Administrator
0 Votes

Hello @JohnY308 ,

 

At this time bringing custom code into automation isn't currently on the roadmap.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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