Does the heat map combine clicks on identical links?

[AnneArundelCountyFoodB]

Hello, I'm somewhat new to Constant Contact and I had a question about the way the heat map displays clicks and haven't found the answer.

I sent an email with a graphic that was linked to page x, and a button below the picture, also linked to page x.

_________________

|                               |

|        [Picture]         |

|                               |

|                               |

|________________|

         {Button}

The heat map reports, let's say, 100 clicks on the picture, but none on the button. Does that mean that no one is clicking the button? Or does the heat map report combine all the clicks on that link and attribute them to the first time the link appears? It really only matters for future design choices, but I would like to know.

Thanks!

[William_A · Accepted solution]

Hello @AnneArundelCountyFoodB ,

If both the image and button links have the same URL, then the Heat Map will only associate with the first instance of the link for its metrics.

A somewhat gimmicky way to distinctivize them would be to use different URL shorteners to get different versions of the same URL. Then you'd just assign one shortened link to the image, and the other to the button. That way the heat map (and technically click reporting overall) will treat them separately.

[AnneArundelCountyFoodB]

Makes sense, thanks!