Edit reminder email

[user323418]

How might I edit my reminder email? I need to do that in the next 12 hours, and customer service is not available (Sunday). I'm not finding a way to edit the reminder email?

Thank you.

[William_A · Accepted solution]

Hello @user323418 ,

If you're referring to an email's first sendout, then you can unschedule it to make edits. If it's the resend of an email that already sent out at least once, you'd have to cancel the resend entirely, make a list from the did-not-opens, and follow the process explained in this post. 

[user323418]

Many thanks William. I was referring to the scheduled reminder, and ended up intuitively working it out as you said. Thank you for reaffirming what I had guessed, and for the linked article, which was helpful.

Have a fine holiday and new year!

Kathaleen