Solved: Email detected as spam - Constant Contact Community

PaulineW96 · ‎07-02-2021

I sent myself thisvemail in two places on my comcast account and my gmail account and the were both detected as spam!

John_M · ‎07-02-2021

A lot of different things go into spam filtering for email clients. Some different things that can cause a spam folder delivery are: Keywords and Phrases, Images, Links, Past Email Engagement and Sender Reputation, your Sending Address and Duplicate Emails with identical subject lines and content. I have attached a knowledge base article here that discusses common things that trigger spam filters and what to avoid to keep your emails from being filtered as spam. We do as well have a Deliverability Support Staff that is available by phone to help and make recommendations on how to prevent this. That team can be reached at phone number 866-433-8499.

John M
Community & Social Media Support

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John_M · ‎07-02-2021

Hello @PaulineW96 ,

A lot of different things go into spam filtering for email clients. Some different things that can cause a spam folder delivery are: Keywords and Phrases, Images, Links, Past Email Engagement and Sender Reputation, your Sending Address and Duplicate Emails with identical subject lines and content. I have attached a knowledge base article here that discusses common things that trigger spam filters and what to avoid to keep your emails from being filtered as spam. We do as well have a Deliverability Support Staff that is available by phone to help and make recommendations on how to prevent this. That team can be reached at phone number 866-433-8499.

John M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Email detected as spam

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