I have an event created with multiple tickets representing time slots for seating. A customer has purchased 2 tickets for one time slot. He has a scheduling conflict and would like to change to a later seating. This changes the amount of tickets for each of the time slots involved. Can his tickets be transferred or swapped to a different ticket without have to cancel and reregister?
Event Tickets
1 reply
Best reply by William A
Hello @DoriS9 ,
While custom fields for a registrant's tickets can be edited, the tickets themselves that they secured cannot be edited. Their entire registration would need to be cancelled, and they'd need to re-register.
Join Our New Small Business Marketplace!
🗓️ February 26th, 2:00 PM ET
Ready to master the ins and outs of getting your emails delivered? Join our experts for this free, one-hour webinar. You'll walk away with actionable strategies and tips.
