The new order report overview is not including registrants' first and last name, make our lives so much more difficult! People's email doesn't always reflect their names. We need the first and last name column on the page!
Solved! Go to Solution.
Hello @Therapy473 ,
When I checked your events and exported their full reports, both contained the full info from the registrations - including first and last name columns. When exporting, are you using the "Export" button directly above the registrants list on the event's Reporting tab, or are you using the "Export full report" button on the Exports tab?
The "Export" button on the reporting page will be just a quick snapshot of the registrants' basic details (name, email, payment status, etc.), where as the "Export full report" button on the Exports tab will give you every detail provided by your event's registrants, including ticket type.
For step-by-step and visual guidance on exporting an event's registrants, please see this article.
Hello @Therapy473 ,
When I checked your events and exported their full reports, both contained the full info from the registrations - including first and last name columns. When exporting, are you using the "Export" button directly above the registrants list on the event's Reporting tab, or are you using the "Export full report" button on the Exports tab?
The "Export" button on the reporting page will be just a quick snapshot of the registrants' basic details (name, email, payment status, etc.), where as the "Export full report" button on the Exports tab will give you every detail provided by your event's registrants, including ticket type.
For step-by-step and visual guidance on exporting an event's registrants, please see this article.
We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.
Start HereSupport Tips
"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will
See ArticleSupport Tips
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin
See ArticleSupport Tips
"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick
See Article