Hi, when we send an email to a certain list and want to forward that email to certain people certain images and icons are not showing up when forwarding the email. Is there a certain reason this may be happening?
Solved! Go to Solution.
Hello @AnyseS9 ,
When an email is forwarded, the email program doing the forwarding takes the code, adds extra elements on top of the HTML provided (such as indenting and causing layout disruption), and then sends it directly through its own system. Due to this, we have no control or way to mitigate any potential alterations caused the forwarding.
That said, have you checked the forwarded side to see if the receiving email programs simply need to be prompted to show/download the images first?
Hello @AnyseS9 ,
When an email is forwarded, the email program doing the forwarding takes the code, adds extra elements on top of the HTML provided (such as indenting and causing layout disruption), and then sends it directly through its own system. Due to this, we have no control or way to mitigate any potential alterations caused the forwarding.
That said, have you checked the forwarded side to see if the receiving email programs simply need to be prompted to show/download the images first?
We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.
Start HereSupport Tips
"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will
See ArticleSupport Tips
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin
See ArticleSupport Tips
"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick
See Article