Enter the Share Your Success Sweepstakes 2024 For the Chance to Win Great Prizes!

How do I filter subscribers by Date of Registration?

DerekC05
Rookie
0 Votes

A few days ago I checked my Constant Contact App (in my Big Commerce admin after I noticed my subscriber list wasn't growing, When I opened the App, a "warning page" opened advising me that my BC Web site and Constant Contact were no longer syncing because I needed to verify my account (which has been operating smoothly for at least 12 years if not a few years longer). I followed the instructions on the screen - clicked a button - and was given a SUCCESS screen confirming that my BC and CC were not syncing and everything was good to go. It took quite a while for the subscribers update to fully sync because they were a LOT of unsynced subscribers, when all was said and done, I wound up with jumping overnight from 2,200 subscribers to almost 11,000. That seems to be on the high side to me, and when scanning the updated list, I see a lot of subscribers from 2023, good, but also mixed in, subscribers from 10 to 12 years ago have been synced as well. I want to delete the old stuff with a click of a button by highlighting everything dated prior to 2021 and then clicking a DELETE to get rid of the pre-2021 with ONE CLICK. Any  ideas? Please help me if  you can! Thanks!

Top Answer
William_A
Administrator

Hello @DerekC05 ,

 

I'd advise calling our general support, and requesting a transfer to the Tier 2 integrations support team for further assistance on managing the integration's syncing, and to see if they can rewind your contacts at all.


1 REPLY 1
William_A
Administrator
0 Votes

Hello @DerekC05 ,

 

I'd advise calling our general support, and requesting a transfer to the Tier 2 integrations support team for further assistance on managing the integration's syncing, and to see if they can rewind your contacts at all.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Share Your Success Sweepstakes

    Share a success story from the last year and be entered for a chance to win great prizes!

    Enter now!
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 06
How to Grow Your List in Constant Contact
3PM - 4PM EST