How to Delete a Duplicate Event Registration

[MargoHope]

One of m attendees accidentally registered twice for my event. I'd like to delete one of the registrations. How do I do that?

[William_A · Accepted solution]

Hello @MargoHope ,

You can select the three dots menu for the registration you wish to remove, and select the "Cancel registration" option. For step-by-step instructions, visual guidance, and other info on managing registrations, I'd recommend following along with this article. 

[MargoHope]

William, thank you so much for your response.  I've been able to successfully cancel that registrant.  Have a great weekend!

[AlyshaHassell6]

I have a similar problem but was wondering if there was a way to turn off the ability to register twice for the same event. 

[William_A]

Hello @AlyshaHassell6 ,

No, it isn't possible at this time. As this was a popular request of the retiring legacy events tool, our devs are currently looking into how to code this as a toggle-able option for event creators, rather than removing the capability entirely.