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Hello,
I'm trying to use "segment" to identify outdated email contacts that I want to delete.
I created a correct segment with criteria - but how can I delete those contacts?
I don't see a way to select them...
Thanks
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Hello @AlanB8 ,
You can further manage your segment by adding it to a list, determining which contacts may still be worth keeping (such as very recent additions based on Date Added), and then deleting all the remaining contacts and the segment list.
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William A
Community & Social Media Support
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Hello @AlanB8 ,
You can further manage your segment by adding it to a list, determining which contacts may still be worth keeping (such as very recent additions based on Date Added), and then deleting all the remaining contacts and the segment list.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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Thanks William A, That makes sense - I will try it...
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Now I need to know how to do a "shift select" in the list results. example - I have 2,500 contacts in a list - I only want to delete the ones added before 2017 - like 900 of them. Can't I select only the contacts on a display page? Or - can't I do a "shift select" of a certain range? like 100 at a time? Do I really have to click 900 checkboxes? (and Why is the segment calendar limited for past dates? I cannot use it to segment out contacts prior to this month in 2017.
Thanks in advance
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Shift-select isn't compatible with the Contacts dashboard UI. To do what you described, I'd honestly recommend just exporting all of your contacts, using a spreadsheet program to sort out the contacts you want to get rid of, and then uploading those contacts into a new list. Once they're uploaded, you can then select-all of them in your list, Actions > Delete.
Otherwise the option would indeed be to single-select the contacts you want to get rid of, then Actions > Delete.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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Thanks William _A,
That seems a little surprising - for as long as CT CT has been out there... but I understand I'll go the spreadsheet route...
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I have a similar query - I want to mass delete least engaged contacts, and have set up a segement with criteria of not opening emails for 2 years, and added these to a new list. I want to delete this list - however as many of the contacts belong to other multiple lists I can't delete them. There are 9000 contacts so I can't remove them from other lists manually! How can I delete these contacts completely please?
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Hello @NikK4 ,
If you already have them in the list, simply follow the instruction in the post you replied to (select-all the contacts in the list > Actions > Delete).
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William A
Community & Social Media Support
