How to offer a survey with multiple languages?

Stimothy
Rookie
0 Votes

We are planning a survey to improve our services, and will be seeking input from our clients using a survey.  The default language needs to be English, but we also need to accommodate Spanish speakers.  It will be filled by people who are not on our mailing list, so we can't depend on our contact lists, tags, etc.

 

Is there a way to have the text displayed change based on language preference?  For example, the 1st question would ask about language, and that determines what text displays in the rest of the questions.

 

The only "easy" approach I can think of is to ask every question in both languages, which should work, but would be unwieldy.

 

Also, can I change the text for "submit survey" to something else?  For example, "Submit survey / enviar Encuesta".

1 REPLY 1
Amanda_G
Employee
0 Votes

Hi @Stimothy , 

 

I do apologize, but skip logic is not currently available in the survey product. We do have a feature request open for this, however, and I would be more than happy to have our engineering team follow back up with you with any updates we have on it. 

 

In the meantime, your best bet would be to create two different surveys, in both languages, and send out links to both surveys, giving the option for people to click on the one in their own language. If you did only want to do one survey, you can translate each question into both languages. The Submit Survey button text can be changed by clicking on it, and adding/removing text. 


Amanda G.
Community & Social Care
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