Announcing our brand new Campaign Builder!

How to remove old address list and use a new list.

L24615
Rookie
0 Votes

Sending a current newsletter to an organization of 1500. Since the last newsletter, there are new and deleted email addresses. How do I delete the past list and add the new email address list? I am new at this.

1 REPLY 1
William_A
Administrator
0 Votes

Hello @L24615 ,

 

The first and foremost thing I'd suggest is exporting your current full contacts so you have that backed up. You may also want to consider exporting each individual list, so those separate elements are maintained. For step-by-step and visual guidance on exporting contacts from your account, please see this article

 

If you end up exporting multiple larger lists that take time to process, you can also check your Import/Export Activity page to quickly download them to your device.

 

Once you've confirmed the old contact list(s) have been downloaded and renamed on your device so you know what they are, then you can safely delete the contacts.

 

Once the contacts are deleted, you can import the new list. Make sure it's formatted properly for a clean import. Once imported, it can be selected on the scheduling page for an email campaign.

 

If there's anyone else in your organization with experience handling the account, you may want to work with them to make sure you're taking the correct steps, and only exporting, deleting, and importing what you should. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Polls
How confident are you about the effectiveness of your current marketing strategy?

Top Choice: Not confident at all (75%)

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Jun 05
Constant Contact Community Walkthrough and Demo
2PM - 3:00 PM EST