How to temporarily remove an active contact from a marketing list.

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Balducci
Rookie
0 Votes

How to temporarily remove an active contact from a list for marketing. All other contacts except the selected contact(s) in the list will receive the marketing. 

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @Balducci ,

 

To temporarily revoke a contact from receiving emails sent to a particular list, without wholly removing them from the list, you can set your contact's permissions to Temporary Hold. When a contact needs to start receiving the emails in that list again, you can re-edit their permissions to be subscribed again.


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William A
Community & Social Media Support

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3 REPLIES 3
William_A
Administrator
0 Votes

Hello @Balducci ,

 

To temporarily revoke a contact from receiving emails sent to a particular list, without wholly removing them from the list, you can set your contact's permissions to Temporary Hold. When a contact needs to start receiving the emails in that list again, you can re-edit their permissions to be subscribed again.


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William A
Community & Social Media Support
ChrisD4684
Marketing Legend
0 Votes

If a contact is designated as a temporary hold, and a new list is later uploaded containing that same contact and email address, will the temporary hold remain active?

William_A
Administrator
0 Votes

Yes, the contact will remain on temp hold until its permission is manually switched back.


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William A
Community & Social Media Support
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