Got a 'How do I' question? Join our live 'Ask a Trainer' session happening 11 am to 4 pm EST for instant help and pro tips!

I deleted an account by error instead of updating the existing account with new email

SOLVED
Go to solution
MINational
Rookie
0 Votes

Now it doesn't let me update the previous account with new email :frown:
How do I solve this?

1 ACCEPTED SOLUTION
Zoe_H
Employee
0 Votes

Hello @MINational,

 

Thank you for reaching out to the Community! When you say you deleted an account, do you mean you deleted an email address out of your contact list by accident? If so, you may not be able to edit any previous or old information for this contact. You will want to add the email address back into the account here. If that is not what you meant, please reply with some more information! Thank you. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

1 REPLY 1
Zoe_H
Employee
0 Votes

Hello @MINational,

 

Thank you for reaching out to the Community! When you say you deleted an account, do you mean you deleted an email address out of your contact list by accident? If so, you may not be able to edit any previous or old information for this contact. You will want to add the email address back into the account here. If that is not what you meant, please reply with some more information! Thank you. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
  • Avatar

    Featured Article

    The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

    Today, understanding customer satisfaction is crucial. How can you know if customers are happy with your products or services?

    See Article
  • Avatar

    Featured Thread

    The Unintentional Humor of Spam Emails

    Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

    View thread
  • Avatar

    Featured Thread

    How to Create Images of Multi-Page PDFs

    Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

    See Article
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 23
How to Grow Your List in Constant Contact
3PM - 4PM EST